Back in 1999 the folks behind The Jungle Store got it in our heads that there just wasn't a great spot where we humans could celebrate our love of the planet's other living creatures.
For over ten years now we've been bringing you the best in animal and jungle-themed products; from cuddly stuffed critters, to exotic and quirky jewelry! 15,000 of the most unique gifts, toys, decor, and more, are now just a few convenient clicks away from your doorstep.
The Jungle Store is based in America's heartland - Lenexa, Kansas. Fun fact: we're not too far from the geographic center of the United States! Consequently, we can ship things out to you pretty darn quickly. Our parent company, Virtual Inventories Inc., is an expert in online retailing. With over 15 online stores catering to specialized products, VI knows the online market inside and out. And we use this vast experience to ensure you get the most out of your shopping experience.
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. You agree (a) that Rakuten.com has no responsibility to collect, report or remit sales, use or any other applicable taxes in connection with your purchase, and (b) to fully indemnify, defend and hold Rakuten.com harmless from any and all claims, demands, damages, awards, fines, costs, expenses and liability in any way associated with foregoing. Without limiting the generality of the foregoing, Rakuten.com currently automatically charges sales tax with respect to any marketplace products shipped to California.
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Orders are processed quickly through secure servers. Once they are processed, we do our best to pack and ship them within one business days because it’s important to us that we get the product to you as soon as we can.
NOTE: Some orders may ship from multiple locations depending on which warehouse has the product in stock.
Your Order Is Important
Your order is very important to us and is always processed during regular business hours (Monday-Friday; 8 am-5 pm CTS). Orders are processed within the stated handling time. If for some reason there is a delay, you will be notified via e-mail. We also will inform you when your order is processed and on the way to its destination. If you have not received any kind of notification after 72 hours please reach out to us.
We do not require a signature upon delivery.
The Jungle Store fully understands how important privacy is to all of our customers and partners. Thus, our main target is to accomplish complete protection of your personal information. We will never use any obtained information commercially because our goal is to provide maximum comfort to our customers. The Jungle Store has taken all steps necessary to protect your information against disclosure, alteration and unauthorized access.
30-Day Return Policy:
The Jungle Store values your satisfaction. If you are not happy with your purchase, simply return your items for a refund or exchange. A refund will be issued less shipping fees. Returned items must be in their original condition and include manuals, warranties, accessories, security seals, intact packaging, etc. We reserve the right to refuse returns on items that have been soiled, laundered or altered in any way. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges. Clearance items may only be exchanged. Items received after the 30-day period or in a condition that is not compliant with our return policy will be shipped back at the customer’s expense.
Inflatable products, masks and noses may not be returned.
Contacting Customer Service:
If your merchandise is not as ordered or is defective, contact our Customer Service Team at 1-888-478-4677 or via email - firstname.lastname@example.org
Our hours of operation are Monday through Friday, 9 a.m. to 5 p.m. CST.
Please return merchandise to the following address:
The Jungle Store
Lenexa, KS 66219
We Strive To Make Your Shopping Experience A Wild One That Will Keep You Coming Back For More!